Privacy Policy

Kalam ("we", "us") is an AI-powered preparation tool for competitive exam aspirants in India, starting with UPSC Civil Services. This policy explains what information we collect, why, and the choices you have. It is written in line with India's Digital Personal Data Protection Act, 2023.

1. Who can use Kalam

Kalam is intended for adults aged 18 and above. We do not knowingly collect data from anyone under 18.

2. What we collect

• Early access requests: your email address and what you tell us, such as your exam, attempt year, optional subject and medium.
• When you use the app: account details, answers you write or upload (including photos of handwritten answers), practice results, your study plan and the questions you ask.
• Basic technical data: device type, app version and error logs, used to keep the service running and secure.

3. How we use it

• To evaluate your answers, explain concepts, and personalise your practice and study plan.
• To show your progress over time.
• To improve the quality and reliability of the service.
• To contact you about early access, if you asked us to.

4. What we never do

• We never sell your personal data.
• We never share your answers with coaching institutes, advertisers or other third parties for marketing.
• We never publish your answers or results without your explicit permission.

5. AI processing

Kalam uses Claude, an AI model provided by Anthropic, to read and evaluate answers and to generate explanations. The content you submit is sent to Anthropic's API so it can produce a response. Under Anthropic's commercial terms, API data is not used to train their models by default. We share only what is needed to provide the feature you are using.

6. Security and retention

Data is encrypted in transit and at rest. We keep your data only while your account is active or as needed to provide the service. You can delete individual answers or your whole account at any time, and deleting your account removes your personal data, except where the law requires us to keep it.

7. Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance by writing to [email protected]. We aim to respond within 30 days.

8. Changes

If our practices change, we'll update this page. For significant changes, we'll notify users directly.

9. Contact

Questions or grievances: [email protected]